In this insightful book, consultants Hardy and Schwartz reveal how organizations fall into "low-performance loops," repeating typical self-defeating behaviors. Instead of taking an honest look at themselves and taking chances, they take a safe, familiar path to failure. Rather than dissect a company's unique problems, executives grab onto the latest management fad. They waste time reminiscing about past success or planning a distant future. Other organizations create a culture of such chaos that no one feels accountable. Then, when things go wrong, the group looks around for someone else to blame. The authors map these patterns in a broad range of case studies, from department stores to brokerage houses, factories to software firms. In The Self-Defeating Organization, managers master how to stop their companies' quirks from stopping them. The path to high performance starts with your organization's core beliefs about itself. Define your company positively
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