customer behavior a managerial perspective

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Now in a completely revamped second edition, the authors of Customer Behavior have adapted the content, length,, and end-of-chapter materials to produce a new text that is tailored specifically to upper level 4-year, or graduate level programs. Its managerial approach     focuses on the household consumer and on the business customer. This text goes beyond the conventional subject matter of consumer behavior textbooks    , focusing not only on the role of customers as buyers, but also on their roles    as users and payers.

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Shop Location Cairo, مصر

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